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Terms of Service

Last updated: 14 August 2026

Independent product notice. MySlotHub is an independent booking product operated by its own team. It is not a Google product and is not affiliated with, endorsed by, sponsored by, or officially connected to Google LLC. “Google”, “Google Calendar”, and “Google Meet” are trademarks of Google LLC. Optional calendar and video-meeting features use Google APIs only when a business chooses to connect their own Google account.

These Terms of Service (“Terms”) govern access to and use of MySlotHub at myslothub.vercel.app, including its hosted booking pages, admin tools, integrations, and APIs (the “Service”). By creating an account, subscribing, or using the Service, you agree to these Terms. If you use MySlotHub for an organization, you confirm that you have authority to bind it.

1. What MySlotHub provides

MySlotHub is software for configuring services and availability, publishing branded booking pages, handling booking requests, sending customer emails, reviewing calendars, generating reports and analytics, and managing booking policies. Eligible plans may also include an optional calendar and video-meeting integration (using the business’s own connected Google account), in-person or hybrid appointments, Razorpay advance payments and payment links, API keys, and signed webhooks.

Features depend on the selected plan, billing status, provider activation, region, and configuration. The admin panel may hide features that do not apply to the organization’s plan. MySlotHub does not currently provide a complete individual staff-account and staff-utilization workflow unless we expressly identify that feature as available.

2. Eligibility, accounts, and security

  • You must be legally capable of entering a binding contract and must provide accurate account information.
  • You are responsible for activity performed through your organization, administrator sessions, and credentials.
  • Keep passwords, two-factor recovery codes, API keys, webhook secrets, and connected Google or Razorpay accounts confidential. Tell us promptly if you suspect unauthorized access.
  • You may not share access with unauthorized persons or use a business account to impersonate another person or organization.

3. Business responsibilities

The business using MySlotHub is responsible for:

  • Its services, qualifications, licences, prices, taxes, availability, locations, and customer fulfilment
  • Accurately configuring calendars, slots, delivery modes, capacity, advances, cancellation terms, and policies
  • Reviewing booking requests and handling cancellations, refunds, no-shows, complaints, and customer support
  • Giving customers legally required privacy and consumer notices and obtaining valid consent or another lawful basis before entering or uploading their information
  • Ensuring customized emails, uploaded logos, booking content, payment links, API use, and exported reports are accurate, lawful, non-infringing, and appropriately secured
  • Meeting any industry-specific duties that apply to its appointments, including duties concerning health, financial, legal, educational, or minor-related information

4. Bookings and the customer relationship

MySlotHub supplies scheduling technology; it does not provide the business’s underlying appointment or professional service. A booking is between the customer and the business shown on the booking page. The business controls whether a request is accepted, the service delivered, and the applicable cancellation, rescheduling, refund, and no-show policy.

Customers normally manage a booking through the booking reference and email-based status or cancellation workflow, and may also use a limited account portal to view or act on bookings linked to their email. MySlotHub does not promise a complete cross-business booking history or a full consumer social account. Businesses must verify the booking and payment status in MySlotHub or the payment provider rather than relying on screenshots or unverified messages.

5. Trials, subscriptions, and renewals

  • Any free trial is temporary and may require a paid plan when it ends.
  • Paid plans are billed through Razorpay on the monthly or annual cycle selected at checkout. Prices and taxes are shown before purchase and may vary by plan.
  • Monthly subscriptions: cancellation stops renewal at the end of the current paid month. The current month is non-refundable except where required by law.
  • Annual subscriptions: annual fees are non-refundable after purchase except where required by law. Cancellation stops the next renewal, but does not refund unused months; access continues through the paid annual term unless the account is suspended for breach.
  • Other subscription charges are non-refundable unless required by law or we expressly agree otherwise in writing.
  • Failed, disputed, expired, or reversed subscription payments may cause plan restrictions or suspension after any applicable retry or grace period.
  • Paid-to-paid plan changes are typically scheduled for the end of the current billing cycle. Current plan features remain until then; the new price and features apply at renewal. Card subscriptions may support scheduled changes through Razorpay; some payment methods (such as certain UPI-linked subscriptions) may require cancelling renewal and starting the new plan at period end instead.

6. Customer advances, payment links, and Razorpay Route

On an eligible Pay plan, a business may activate a Razorpay Route linked account and configure optional or required customer advances. Customers pay through Razorpay Checkout. MySlotHub creates and verifies transaction instructions and records payment status, while Razorpay processes the payment, transfers the configured amount to the linked account, and settles funds under Razorpay’s schedule and terms.

  • MySlotHub currently charges 0% commission on customer advance payments. Razorpay may charge processing, transfer, refund, settlement, tax, or other provider fees.
  • MySlotHub is not a bank, wallet, payment system, escrow service, or financial adviser and does not guarantee a provider’s activation, processing time, settlement time, payout, reversal, or availability.
  • The business must provide accurate KYC, owner or stakeholder, address, PAN, and bank information and comply with Razorpay’s merchant, prohibited-business, customer-consent, and regulatory requirements.
  • Payment links are standalone collection tools. The business is responsible for the link’s recipient, purpose, amount, expiry, delivery, and reconciliation.
  • Customer refunds follow the business’s published policy and the available Razorpay workflow. If the business records a provider no-show and the transaction supports an automatic refund, MySlotHub may initiate a full refund through Razorpay. Transactions that cannot be refunded automatically must be handled by the business in Razorpay.
  • The business remains responsible for chargebacks, disputes, negative balances, taxes, customer claims, and any provider obligations connected with its transactions.

7. Optional calendar and video-meeting integration

Eligible businesses may authorize MySlotHub to create, update, and delete booking-related events in a connected primary calendar and request video conference links through that account. The business must connect an account it is authorized to use, configure the integration correctly, and inform invitees that their email and booking details may be included in calendar events. This optional integration uses Google APIs only when the business connects Google; it does not make MySlotHub a Google product or imply Google endorsement.

Private online bookings typically receive a meeting link for that booking. Group-capacity online slots may share one meeting link for everyone confirmed on that time; MySlotHub can add or remove booked customer emails as calendar attendees as bookings are confirmed or cancelled. Who can join the room is governed by the connected account’s invite list and host settings—not by a separate MySlotHub authentication step at join time. The business is responsible for choosing appropriate meeting-access settings for its account.

Google’s terms, privacy policy, quotas, and availability apply to Google’s services. Disconnecting the integration stops future MySlotHub access but may not delete events or meeting links already created in the connected calendar. MySlotHub is not responsible for a provider outage, account restriction, permission change, or a user’s edits made directly in the connected calendar account.

8. Customer emails and notification templates

MySlotHub provides default templates for booking events and may allow the business to customize or reset them. The business is responsible for reviewing template content, placeholders, recipients, legal notices, and any claims it sends. Emails are transactional service messages and must not be repurposed for unlawful spam or marketing without the recipient’s valid permission.

Email scheduling and delivery depend on queues, network availability, recipient systems, and third-party email providers. We do not guarantee that every message will be delivered, displayed, or read. Businesses should keep their own operational process for time-sensitive appointments.

9. Reports and analytics

Reports and analytics are derived from the organization’s recorded bookings, payment statuses, check-in activity, and configuration. Metrics such as booking trends, check-in timing, repeat-customer rate, peak hours, or revenue totals are informational estimates and can be incomplete when data is missing, changed, imported, refunded, or recorded outside MySlotHub. They are not accounting, tax, employment, or professional advice. The business must verify exported figures against its source records and Razorpay reports.

10. Developer API and webhooks

Developer features are available only on eligible plans and are subject to scopes, quotas, rate limits, and documentation. API keys are shown as secrets and must be stored securely. Outbound webhooks are signed, but the receiver remains responsible for verifying signatures, handling retries and duplicates, and making processing idempotent.

We may update versions, event payloads, limits, or security requirements and will provide reasonable notice of material breaking changes where practical. You may not use APIs to bypass plan limits, probe another organization, scrape the Service, or provide unsafe or unlawful integrations.

11. Support tickets and attachments

You may submit support details and limited image attachments to help us investigate an issue. Only upload material you are authorized to share. Do not send passwords, payment credentials, API keys, authentication secrets, unnecessary identity documents, or sensitive customer records. We may access ticket content to provide support, protect the Service, and maintain an issue history.

12. Your content, customer data, and privacy

As between you and MySlotHub, you retain ownership of business content and customer data you submit. You grant us a limited, worldwide licence to host, reproduce, transmit, format, and process that content only as needed to operate, secure, support, and improve the Service and comply with law.

You represent that you have the rights and lawful basis required to submit the data and direct our processing. Our handling of personal data is described in the Privacy Policy, which forms part of these Terms.

13. Acceptable use

You must not:

  • Use the Service for unlawful, fraudulent, deceptive, abusive, discriminatory, or harmful activity
  • Offer prohibited services or use payments in a way Razorpay or applicable law does not permit
  • Send spam, malware, phishing, or content that violates privacy, publicity, intellectual-property, or other rights
  • Attempt unauthorized access, bypass tenant isolation or security controls, or disrupt the Service
  • Reverse engineer, copy, resell, or exploit the Service except where law or a written agreement permits it
  • Exceed, evade, or automate around plan, quota, rate, file, or attachment limits
  • Use MySlotHub branding in a way that suggests sponsorship or ownership without permission

14. Third-party services and trademarks

MySlotHub is an independent booking product operated by its own team. It is not a Google product and is not affiliated with, endorsed by, sponsored by, or officially connected to Google LLC. “Google”, “Google Calendar”, and “Google Meet” are trademarks of Google LLC. Optional calendar and video-meeting features use Google APIs only when a business chooses to connect their own Google account. Razorpay, email delivery services, hosting providers, and linked websites are independent third parties. Their terms, privacy notices, eligibility rules, fees, and technical limits apply. We may change a provider or integration where needed to operate the Service. We are not liable for third-party acts, outages, policy changes, rejected KYC, blocked accounts, delayed settlements, or discontinued APIs.

15. Intellectual property and feedback

MySlotHub’s software, design, documentation, trademarks, and branding remain ours or our licensors’. Except for the limited right to use the Service under these Terms, no intellectual-property rights are transferred. If you provide product feedback, you permit us to use it without restriction or compensation, provided we do not identify you publicly without permission.

16. Availability, changes, and beta features

We work to keep MySlotHub reliable but do not guarantee uninterrupted or error-free operation. Maintenance, incidents, internet failures, free or third-party infrastructure limits, and provider downtime can delay bookings, emails, payments, webhooks, reports, or Meet creation. We may add, modify, limit, or discontinue features, plans, and integrations. Experimental or beta features may change and may be less reliable.

17. Suspension, cancellation, and data

You may stop using the Service and cancel renewal through the available account or support process. We may restrict or suspend access for non-payment, security risk, legal or provider requirements, prohibited use, or a material breach of these Terms. We may terminate access if the issue is not resolved or if immediate action is reasonably necessary.

On expiry or termination, plan features and admin access may end. You should export information you need before closure. We may delete data after an appropriate retention period, while retaining records required for security, payment reconciliation, tax, accounting, dispute, backup, or legal purposes as explained in the Privacy Policy.

18. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT EXPRESS OR IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, OR THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR MEET EVERY BUSINESS OR REGULATORY REQUIREMENT.

MYSLOTHUB DOES NOT WARRANT THE QUALITY, SAFETY, LEGALITY, AVAILABILITY, OR OUTCOME OF A BUSINESS’S APPOINTMENT, A CUSTOMER’S CONDUCT, A THIRD-PARTY INTEGRATION, OR A PAYMENT OR SETTLEMENT.

19. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MYSLOTHUB WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL, CUSTOMERS, APPOINTMENTS, OR BUSINESS INTERRUPTION.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MYSLOTHUB’S TOTAL LIABILITY ARISING FROM THE SERVICE OR THESE TERMS WILL NOT EXCEED THE FEES YOU PAID TO MYSLOTHUB FOR THE AFFECTED SERVICE DURING THE THREE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. NOTHING IN THESE TERMS EXCLUDES LIABILITY THAT CANNOT LEGALLY BE EXCLUDED.

20. Indemnity

To the extent permitted by law, the organization will defend and indemnify MySlotHub against third-party claims, losses, and reasonable costs arising from its services, content, customer-data practices, payment or refund obligations, violation of law, or material breach of these Terms, except to the extent caused by MySlotHub’s own unlawful conduct.

21. Changes to these Terms

We may update these Terms to reflect Service, provider, security, or legal changes. We will post the revised Terms and update the date above. For material changes, we will provide additional notice where reasonably practical or required by law. Continued use after the effective date means you accept the revised Terms; if you do not agree, stop using the Service and cancel future renewal.

22. Contact

Questions or legal notices: info.myslothub@gmail.com · Contact form

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